Canadian Home Depot customers on Tuesday have shared their confusion over Twitter, where everyone claimed receiving order remainder emails of other customers. The emails were sent in bulk, in some hundreds actually, containing order details including the last four digits of the payment card. The Home Depot communications director said that it was a system error.
Home Depot Exposed Customers Orders
Home Depot is the largest retail chain for home improvements in the US and has branches in various countries. The Canadian Home Depot on Tuesday had a system error, which led to sending order pickup emails of one customer to others. This has become serious when the number of customers receiving these emails starting complaining on Twitter.
Home Depot System Error Exchanged Order Emails Among Customers
Expressing their confusion, customers shared screenshots of their flooded email boxes, saying that it’s more like spam. The emails are for reminding the customers to pick up their orders at the store or curbside and contains the full name of custom, order items, and billing details (has the last four digits of the payment card).
@HomeDepotCanada Hey um… I’m pretty sure I received a reminder email for literally every online order that is currently ready for pick up at literally every Home Depot store in Canada. There are 660+ emails. Something has gone wrong. pic.twitter.com/mBcO40Ge3o — Spencer K. Monckton (@skmonckton) October 28, 2020
