Since yesterday, Eurostar has been emailing all its users to reset their account passwords – by sharing a link that’s unfortunately not working.

Following the link leads to a password setting page, which blocks the process citing technical issues. As it effectively locks out the user from his account, several have expressed their frustration online against Eurostar. The company acknowledged this and blamed its maintenance as the cause.

Eurostar Password Reset Issues

Eurostar, a high-speed rail operator popularly known for connecting the UK to France, Belgium, and Netherlands through the Channel Tunnel, is now being angered by its community.

Since yesterday, the company has been forcing users to reset their account passwords, citing an update to their security measures – has been sending email notifications with a password reset link in it . Tapping on this would take you to a page that states the action couldn’t be completed, stating a technical issue!

@Eurostar how to tell your customers you hate them without saying it: lock everyone’s account and make it impossible to reset their password. pic.twitter.com/fJNTxgVh8d — Zoe (@Zomog) February 14, 2023